This Privacy Policy explains how TRUEVITA collects, uses, and protects your personal information when you visit our website or purchase our products. It applies to all users of our website.

Introduction

TRUEVITA is committed to protecting your privacy. We respect your personal information and are dedicated to ensuring that it is handled responsibly. This policy outlines our practices regarding the collection, use, and sharing of your information. We encourage you to review this policy periodically.

Information We Collect

We collect various types of information from you, including:

• Personal Information: This includes your name, email address, shipping address, and payment information.
• Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, and the pages you visit.

The sources of this information include:

• Your direct interactions with us through our website.
• Automated technologies such as cookies and analytics tools.

How We Use Your Information

Your information is used for various purposes, including but not limited to:

• Processing your orders and managing your account.
• Improving our website and services.
• Communicating with you regarding your orders or inquiries.

Sharing Your Information

We may share your personal information with third-party service providers who assist us in our operations. These may include:

• Payment processors to handle transactions securely.
• Shipping companies for order delivery.
• Service providers who help maintain our website and perform analytics.

We do not sell your personal information to any third parties.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device. They help us understand how you use our site and improve our services. You can manage cookie preferences through your browser settings.

Your Rights

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information. These rights include:

• The right to access your personal information.
• The right to request corrections to your information.
• The right to withdraw consent for certain uses of your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When it is no longer needed, we will securely dispose of your information.

Security

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically for any updates. Continued use of our services after any changes constitutes your acceptance of the new policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: truevita.ca@gmail.com

Address: 1 Yonge Street, Suite 1801, Toronto, Ontario, M5E 1W7, Canada